FREQUENTLY ASKED QUESTION’S

• We know our guests are not 18 anymore, and whilst looking for some fun and adventure, are not so keen on sharing a dorm with six others.
• Instead, we will be working with top quality accommodation, restaurants and activity providers that are locally-owned establishments (in some cases for generations).
• So you are guaranteed to enjoy a comfortable bed and a hot shower after your daily Adventures on our overnight Tours along Ireland’s Wild Atlantic Way.

How does the accommodation work?

We’ve hand-picked three star hotels and BnB’s in remote coastal villages, bustling towns, and mountain valleys.

• Your accommodation is included in the tour price; and when you book your trip, you can choose whether you want double rooms, twin rooms, or single rooms.
• * Single supplements will apply to solo travellers taking a private room.

What are the different room types?

• Single Room – Sleeps one person in one individual bed. This type of room is limited, so you may receive a larger double or twin room for single occupancy.
• Double Room – Sleeps two people in one bed. The bed may be either standard double, queen, or king size.
• Twin Room– Sleeps two people in two individual beds.
• Family Room – Sleeps three people in either two or three beds. This room type is limited and is only available on request. If unavailable, you will be split between two rooms.

What should I expect from a B&B?

• B&Bs are traditionally small family owned and run properties offering a handful of guest rooms.
• It’s unusual for a B&B to offer any additional services like concierge, porterage, evening meals or room-service. Wi-fi is usual but not guaranteed.

What should I expect from a Hotel?

• Hotels vary in size but tend to be larger properties run by a team of staff. They usually have a relatively central location and bathrooms are always for private use and are typically en-suite.
• The services and facilities offered by hotels varies considerably so you should make a special request at the time of booking if you expect anything specific. Wi-fi may only be available in communal areas and access can be unreliable in remote locations of Ireland.
• If you have difficulty with stairs, please let us know so that we can either book a ground floor room or a hotel with lift access, if available.

What breakfast is included?

• The type of breakfast provided will vary from place to place so you may receive either a full cooked breakfast, a continental style breakfast (E.g., toast, fruit, cereal), or a packed breakfast bag or tray (E.g., porridge pot, fruit, granola bar).

How do I get to/from my accommodation?

• Your guide will drop you off at your accommodation after each touring day at around 6pm and collect the following morning at 9am.
• You’ll need to make your own way to and from your accommodation in the evenings and should be prepared for a short walk to local pubs, restaurants, and facilities.
• Or you can book taxis locally if required.

I have more accommodation questions, who can help me?

• If you have any more questions about accommodation, feel free to call us on 0863308236, or email …………………………………………

Where can I book my tour?

• You can book an Adventure Tour or Holiday in Ireland directly online on our website, by email, or over the phone.

Do you take a deposit or full payment to join a tour?

• For our Half Day and Full Day scheduled Tours full payment is needed.
• For any of our overnight Tours a €250 deposit payment is required at the time of booking to secure your Adventure Tour of Ireland.
• We do not currently offer an installment payment option.

What’s the maximum number of people I can book the tour for?

• Twelve is the maximum number of people you can book a tour for.
• If you want to travel in a larger group, please have a look at our private tours section for further information and suggestions.

Are tours available all year round?

• We operate tours from the start of March until mid October.

Can I bring my child/children on the tour?

• Where children are permitted, they must be at least 5 years old at the time of travel (we don’t allow children under 5 on any tours).
• All under 18s must travel by a responsible person aged 18+
• Child seats can be provided with prior notice. If your child is less than 1.35m tall, you should let us know in advance so we can provide them with a suitable booster seat.

Is there an age limit for your tours?

• No. From five years’ young to over 100 years’ young, we take passengers of all ages. Get in touch If you wish to enquire about the physical demands of particular tours.

Do you offer concession prices?

• Only children (between five and 15 years old) receive a concession price.

What is guaranteed departure?

• We may need to cancel due to unavoidable and extraordinary circumstances which are out of our control, or which might jeopardise your safety.

Is there flexibility to change my tour?

• You can transfer to another tour if there is availability, as long as the request to do so is outside the tour cancellation period. You must inform us by email. We won’t charge a fee for this, but you will pay for any difference in price where the cost of the new tour is higher.

What are your cancellation policies?

• Your cancellation terms depend on which tour you’ve booked. Please see our terms and conditions for details. To cancel your booking, contact us as soon as possible by email. The effective date of cancellation will be the date we receive written confirmation from you.

How do you cater for people with accessibility needs?

• Our tours often include short walks on uneven ground or cobblestones. Your trip may also visit historical sites with access restrictions. Everything is optional, so you’re welcome to do as much or as little as you please.
• So we can ensure you’re comfortable travelling with us, let us know about any special requirements or needs at the time of booking. It’s essential that you give us prior notice if you’re bringing a wheelchair (14kg/31lb max), a mobility aid, or need an accessible room.

Should I take out travel insurance?
We always advise you to take out travel insurance.

How much luggage can I take with me?

• Space on our people carriers and mini vans is limited.
• Each passenger may bring one cabin style bag no larger than 22in x 17in x 10in, plus one additional small handbag for personal items, which can be taken on the mini‑coach with you.
• Please ensure you can lift and carry your own luggage without assistance.
• Unfortunately we’re not able to accommodate larger or heavier bags, please ensure you pack accordingly or store excess baggage prior to departure.

What should I wear?

• We like to give you plenty of opportunities to go on nature walks, so we recommend you bring comfortable waterproofs and footwear for your tour. Check out our Essential Packing List for more ideas on what to bring for a tour with us.

Do I need to bring my own lunch?

• You don’t need to. We stop in small towns, villages, and rural eateries where you can choose whatever meal you please.

What currency should I bring with me?

• The Republic of Ireland accepts Euros.

Will most places accept card payment?

• Some businesses in the small towns and villages may only take cash or not accept your card type. So, we advise you have cash on hand to avoid disappointment and inconvenience.

Do you offer hotel pickups for Tours?

• We only pick up from the departure point stated on your confirmation email. This allows us to leave the city via the most direct route at the set time.

Where do your tours leave from?

• We leave from the Hunt Museum, Rutland Street, Limerick City, Ireland. Eircode V94 EV8A

When should I get to the departure point?

• Arrive 15 minutes before your departure time. Due to waiting restrictions, our tours can’t wait for you if you’re late.

What documentation should I bring with me to check in for my tour?

• After you book a trip with us, we send you a confirmation email. -Please take an electronic version of this to your departure point.

Is there parking close to the departure point?

• We don’t recommend bringing a car to your departure point. Trust us, it’s usually harder to find parking spaces than just getting a taxi.

What happens if I am late or miss my tour?

• If you’re late for your tour, our cancellation policy applies. 100% charges are applicable and you will not be entitled to a refund or alternative.

How do we travel around on the Tour?

• We have 6 seater people carriers and 9 seater mini vans which are  comfortably and modern.

Can I pre-book a specific seat?

• Seats can’t be pre-booked and will be allocated on a first-come, first-served basis when boarding the passenger van.

Are there toilets on board?

• Unfortunately, we have no on-board toilet facilities, but your driver-guide will make regular comfort breaks.

Can I take food or drinks onto the mini-coach?

• Hot drinks can be taken on as long as they’re secured with a lid. Drink bottles are also allowed. Cold food can be taken onto the bus but always check the rules for eating on board with your driver.

Is there free WiFi on board?

• We don’t provide WiFi on board. This is a chance for you to disconnect, unwind and take in the scenery.

Are there charging ports on your mini-coaches?

• We recommend charging all of your devices in advance as charging points cannot be guaranteed.

How much time will I have off the bus?

• We believe the best way to enjoy your trip is to get you off and out exploring. So, we give you plenty of time to take photos, go walking, and explore ancient ruins.

Can I opt out of activities or visiting certain sites?

• You don’t have to participate in all the activities or pay to enter all the sites visited on your tour. This means if you want to skip a castle and read your book by a mountain view, you can.

Will I have mobile reception everywhere I go on my tour?

• Our driver-guides like to take you off the beaten track so you can experience the remote locations many tour companies cannot access. So, naturally, you may not have mobile reception in some of the places you visit.

Will there be wifi at the overnight accommodation?

• Due to the remote nature of many of our overnight says, it’s common for venues to have limited or no internet availability for guests.

Where can I eat while on tour?

• Options for dining vary depending on the locations you are visiting.
• If you are interested in having a sit down meal in the evenings we would highly recommend you book a table in advance and we would be glad to recommend places for you.

Should I tip the driver-guide?

• This up to you, and the amount is entirely at your discretion but I’m sure the Tour Guide Driver would be very grateful.

What happens to Lost Property?

• We have limited storage and can only hold unclaimed items for two weeks, after which time they will be donated or disposed of. Perishable items will be disposed of immediately. The more details you share about the item and when/where it was lost, the better. If we find anything matching your description, we will be in touch to let you know how it can be reclaimed. You will need to cover postage and handling fees if you are unable to collect the item in person.

I have more questions, who can help me?

If you have any more questions about anything at all, feel free to  or email ………………………………………… or call us on 0863308236,

And we look forward to someday showing you Ireland’s many amazing gems.